
Refund & Fulfillment Policy
Our Privacy Policy was last updated on May 2026.
Thank you for participating in Pima More Customers Network LLC (PMCN). To ensure absolute transparency regarding payments, account top-ups, and platform access, we outline our strict fulfillment timelines and refund policies below:
1. Account Fulfillment & Digital Delivery
Timeframe: Upon successful submission of your digital application and the processing of your initial deposit, your business profile will be reviewed for compliance.
Fulfillment Method: Full digital access to the network directory, member marketplace, posting tools, and the NexTrade360 portal/mobile app will be granted within 24 to 48 hours.
2. Prepaid Cash Reserve System & Recurring Charges
PMCN utilizes an automated, prepaid Cash Reserve system to maintain account standing and allow a friction-free "100% trade" experience.
*Members maintain a baseline $50.00 USD Cash Reserve on file to cover cash obligations, including transaction fees (10% on purchases), standard monthly maintenance dues ($27.00/month), applicable sales taxes, and pass-through gratuities.
*Automatic Reloads: To prevent trade interruptions, when your Cash Reserve balance falls below $30.00 USD, the system automatically reloads the account back to $50.00 USD using the payment method on file. If a top-up cannot be processed, trading privileges are automatically paused.
3. Right to Cancel & Refund Windows
*10-Day Right to Cancel: New Members may cancel their membership agreement for any reason within ten (10) business days of signing. To exercise this right, you must submit a written cancellation request to abel@pimamorecustomers.com within the 10-day window. Upon receipt, your membership will be closed and any initial cash funds deposited will be fully refunded to your card on file.
*Standard Termination: After the initial 10-day window, either party may terminate the agreement upon ten (10) days written notice. All cash fees, setup costs, and transaction commissions previously paid to PMCN are completely non-refundable.
* No Cash Conversion for Trade Balances: PMCN is under no obligation to convert Trade Dollars into U.S. Dollars. Members closing an account with a positive trade balance will be given a six (6) month window to spend down their balance inside the network, provided applicable cash commissions are paid to PMCN in advance. Any outstanding negative trade balances must be settled in cash (USD) within 30 days of account termination.
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