Refund & Fulfillment Policy

    Our Refund & Fullfillment Policy was last updated on May 2026.

    Thank you for participating in Pima More Customers Network LLC (PMCN). To ensure absolute transparency regarding payments, account top-ups, and platform access, we outline our strict fulfillment timelines and refund policies below:

    1. Account Fulfillment & Digital Delivery

    Timeframe: Upon successful submission of your digital application and the funding of your initial Cash Reserve, your business profile will be reviewed for compliance.

    Fulfillment Method: Full digital access to the network directory, member marketplace, posting tools, and the PMCN Platform will be granted within 24 to 48 hours. The initial network setup fee is $0.00.

    2. Prepaid Cash Reserve System & Recurring Charges

    PMCN utilizes an automated, prepaid Cash Reserve system to maintain account standing and allow a friction-free "100% trade" experience.

    • Cash Reserve Maintenance: Members maintain a baseline $50.00 USD cash balance on file to cover cash obligations, including transaction fees (10% on purchases), applicable sales taxes, and pass-through gratuities at the point of sale.

    • Monthly Maintenance Fees: A network maintenance fee of 15.00 Trade Dollars per month is deducted strictly from the Member's Trade Dollar balance (not the Cash Reserve). This fee only activates after PMCN has successfully saved the Member a cumulative total of $1,000.00 (USD) in out-of-pocket cash expenses through trade transactions.

    • Automatic Reloads: To prevent trade interruptions, when your Cash Reserve balance falls below $30.00 USD, the system automatically reloads the account back to $50.00 USD using the payment method on file. If a top-up cannot be processed, trading privileges are automatically paused.

    3. Right to Cancel & Refund Windows

    • 10-Day Right to Cancel: New Members may cancel their membership agreement for any reason within ten (10) business days of signing. To exercise this right, you must submit a written cancellation request to abel@pimamorecustomers.com within the 10-day window. Upon receipt, your membership will be closed and the initial $50.00 USD Cash Reserve deposit will be fully refunded to your card on file.

    • Standard Termination: After the initial 10-day window, either party may terminate the agreement upon ten (10) days written notice. All cash transaction fees previously paid to PMCN are completely non-refundable.

    • No Cash Conversion for Trade Balances: PMCN is under no obligation to convert Trade Dollars into U.S. Dollars. Members closing an account with a positive trade balance will be given a six (6) month window to spend down their balance inside the network, provided applicable cash commissions are paid to PMCN in advance. Any outstanding negative trade balances must be settled in cash (USD) within 30 days of account termination.

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